Overview
This Privacy Policy explains how Cero One collects, uses, and handles information when you visit our public site, create an account, use the app, contact us, or manage a subscription.
If you have questions about privacy or account data, contact ops@getceroone.com.
Information we collect
We may collect the following categories of information:
- Account information, such as email address and sign-in details.
- Product information you provide, such as starts, return points, preferences, and related app inputs.
- Subscription and billing status, handled with payment service providers.
- Support messages and other communications you send to us.
- Technical information, such as device, browser, log, and usage information needed to run, secure, and improve the service.
How we use information
We use information to:
- Provide Cero One and its task-initiation features.
- Create and maintain accounts.
- Process subscriptions and billing requests.
- Respond to support, privacy, legal, and account deletion requests.
- Protect the service, prevent misuse, and maintain reliability.
- Understand what helps improve the product experience.
Payments
Paid subscriptions are processed by payment service providers. Cero One does not need to store full payment card numbers on its own servers. Payment providers may process billing information according to their own policies.
Sharing
We do not sell personal information. We may share information with service providers who help us operate Cero One, such as hosting, authentication, storage, payment, email, analytics, and support providers. We may also disclose information if required by law or needed to protect rights, safety, or service integrity.
Retention
We keep information for as long as needed to provide Cero One, comply with obligations, resolve disputes, prevent misuse, and maintain business records. You can request account deletion from the account deletion page.
Your choices
You can contact us to request access, correction, deletion, or other privacy help. Rights may vary depending on where you live, but we will respond to reasonable requests sent to ops@getceroone.com.
Children
Cero One is not directed to children. If you believe a child has provided personal information, contact us so we can review the request.
Changes
We may update this Privacy Policy as Cero One changes. When we do, we will update the effective date and post the revised policy here.
Contact
Privacy requests: ops@getceroone.com